This privacy policy clearly explains how your personal data is collected, where it is stored, and how it is kept secure. dh888 believes that transparency is the foundation of trust.
The cards below highlight the key aspects of the Privacy Policy in plain language.
Only the information necessary for registration, transactions, and platform use is collected. No additional data is gathered.
All your data is secured using SSL/TLS encryption technology. Third-party access is strictly prohibited.
Your data is never shared with third parties except where required by law. We do not sell user data.
We use cookies to enhance your experience. You have the right to update your cookie settings at any time.
You have the full right to view, correct, or request deletion of your data at any time. Let us know whenever you need.
Data is retained in accordance with legal requirements. Once an account is closed, data is deleted after a specified period.
Dh888 (dh888.biz) is an online Sports Betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") outlines our commitment and practices regarding the collection, storage, processing, and protection of personal information belonging to users of our platform.
By using our website, mobile app, or any related services, you are considered to have agreed to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform and contact our support team.
This Privacy Policy applies to the following:
This Privacy Policy has been written in Bengali and prepared in accordance with the laws and regulations of Bangladesh. In the event of any dispute, the Bengali version shall be considered final.
Dh888 collects only the information necessary to provide services, ensure security, and meet legal obligations. We never request unnecessary or excessive data.
Information you provide directly, such as during registration or when contacting us:
| Type of Information | When It Is Collected | Purpose |
|---|---|---|
| Full Name | At the Time of Registration | KYC Verification & Account Management |
| Date of Birth | At the Time of Registration | Age Verification (18+) |
| Mobile Number | At the Time of Registration | Contact & OTP Verification |
| Email Address | At the Time of Registration | Communication & Account Recovery |
| National ID Number | At the Time of KYC Verification | Identity Verification |
| Payment Information (Mobile Pay/Nagad Number) | At the Time of Transaction | Deposit & Withdrawal Processing |
The following information is automatically collected while you use the platform:
We never store your password, full payment card number, or complete bank account details. Payment information is kept fully encrypted at all times.
Dh888 uses collected data solely for specific, legitimate purposes. Your information is never used for anything unrelated to those purposes.
We will obtain your consent before sending you any promotional messages. You may withdraw this consent at any time.
Dh888's core principle is not to share your data with third parties. However, data may be shared in the following limited circumstances:
Dh888 never sells your personal data. Our business model does not rely on trading user information.
Dh888 uses internationally recognised security technology to protect your privacy. Our security systems are continuously updated.
In the event of a security breach, we will promptly notify affected users and take immediate remedial action.
Dh888's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Dh888 retains your data only for as long as necessary. Data is deleted after the specified period unless required by legal obligations or legitimate business purposes.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documentation | 5 years after account closure | Identity Verification Records |
| Betting History | 3 Years | Dispute Resolution |
| Communication Logs | 2 Years | Customer Service Improvement |
| Cookie Data | At session end or up to 1 year maximum | User Preferences |
Once the designated retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.
Under dh888's Privacy Policy, you have the following rights over your personal data. To exercise these rights, please contact our support team.
Upon receiving a request to exercise your rights, we typically respond within 30 business days. For complex requests, additional time may be required, and you will be notified accordingly.
Dh888 services are intended exclusively for individuals aged 18 and above. We do not knowingly collect or store personal information from minors.
If you believe a minor is using our platform, parents or guardians are encouraged to contact us at support@dh888.biz. We will take prompt action.
Dh888 may update or modify this Privacy Policy as needed. We will notify you before any changes take effect.
If you do not agree to the updated Privacy Policy, please contact us and withdraw your balance before closing your account.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our data protection team is available 24/7, every day of the week.
For data protection requests sent by email, please use the subject line "Privacy Request". We typically respond within 30 business days.
Your privacy is fully protected at dh888. Register on our secure platform and enjoy the best Sports Betting experience in Bangladesh.