By registering on or placing bets through the dh888 platform, you agree to be bound by these Terms & Conditions. Please read the entire document carefully.
1 Definitions & Introduction
These Terms & Conditions ("Terms") constitute a legally binding agreement between dh888 ("we", "us", "the Platform") and the user ("you", "member"). dh888 is an online sports betting platform serving users in Bangladesh, accessible at dh888.biz.
Key terms used throughout these Terms & Conditions are defined below:
- Platform: The dh888.biz website and its associated mobile application.
- Account: The registered user profile through which betting and transactions are carried out.
- Bet/Wager: Placing a wager on the outcome of a sports event.
- Odds: A multiplier set according to the probability of a specific outcome.
- Wallet: The balance of deposited funds held in a user's account.
- Bonus Funds: Funds granted for promotional purposes that cannot be withdrawn until specific conditions are met.
- KYC: Know Your Customer – the identity verification process.
These Terms and Conditions are written in Bengali and apply to users in Bangladesh. In the event of any dispute, the Bengali version of this document shall be considered final.
2 Eligibility & Registration
The following conditions must be met to open an account on dh888. Failure to comply with these terms may result in temporary or permanent account suspension.
Age Requirement
Registration and betting on dh888 is strictly limited to users aged 18 and above. Any user who registers with a false age may have their account and deposited funds forfeited. We reserve the right to request age verification documents at any time.
Registration Rules
- Each individual is only entitled to one account only. Managing multiple accounts is strictly prohibited.
- All information provided at registration — including full name, date of birth, address, and mobile number — must be accurate and complete.
- Registering under a false identity is strictly prohibited and may result in legal action.
- Verification of the mobile number and email address used during registration is mandatory.
- Accounts cannot be opened on behalf of or in the name of another person.
If multiple accounts belonging to the same individual are detected, all accounts will be closed and deposited funds may be forfeited. No appeals will be entertained in such cases.
3 Account Management
You are solely responsible for the security of your dh888 account. The following rules must be strictly observed when using your account.
- Password Security: Use a strong password and never share it with anyone.
- Login Security: Log out at the end of every session, especially on shared devices.
- Information Update: If your contact details change, update your account information immediately.
- Unauthorized Access: If you notice any suspicious activity, notify our support team immediately.
- Third Party: Allowing anyone else to use your account is strictly prohibited.
Dh888 may request KYC verification at any time for security purposes. This may include a copy of your national ID, passport, driving licence, or bank statement. Withdrawals may be put on hold until verification is complete.
4 Deposit & Withdrawal Policy
The following terms and conditions apply to all financial transactions on dh888. Please make sure you understand these before proceeding.
Deposit
- Minimum deposit: ৳300.
- Accepted payment methods: Mobile Pay, Nagad, Rocket.
- Deposits are generally credited to your account within 5–15 minutes.
- There are no additional charges on deposits.
- Deposits must come from a payment method registered to your account.
Withdrawal
- Minimum withdrawal amount: ৳500.
- Withdrawals are typically processed within 15–30 minutes.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals may be delayed if KYC verification has not been completed.
- Wagering requirements must be met before bonus funds can be withdrawn.
- Maximum daily withdrawal limit: ৳5,00,000.
Dh888 reserves the right to temporarily suspend withdrawals and conduct an investigation in cases of suspicious transactions. If the transaction is found to be legitimate upon completion of the investigation, payment will be processed promptly.
5 Betting Rules
Every bet placed at dh888 is governed by specific rules. Staying informed about these terms and conditions will ensure a smooth betting experience.
General Betting Rules
- Once a bet is confirmed, it cannot be cancelled or modified.
- The bet amount cannot exceed the available balance in your account.
- Dh888 reserves the right to void any bet accepted due to a technical error.
- Odds in live betting may change in real time. The odds at the moment a bet is confirmed are final.
- If a match is abandoned or cancelled, bets will be refunded.
Odds & Settlement
- All odds are displayed in decimal format.
- Bets are settled after the official result of the event has been announced.
- In the event of a disputed result, the decision of the relevant international sports governing body will be considered final.
- Dh888 reserves the right to correct any odds that are published in error.
Multiple Bets (Accumulator)
An accumulator bet allows you to add multiple events to a single bet slip. The odds for each selection are multiplied together to form the final odds. If any single selection loses, the entire bet is lost.
6 Bonuses & Promotions
Dh888's bonuses and promotional offers are designed to enhance your experience on the platform. However, each bonus comes with its own terms and conditions that must be followed.
- Welcome Bonus: New members receive a bonus of a specified percentage on their first deposit. To claim it, registration and deposit must be completed within a set time frame.
- Wagering Requirements: A wagering requirement of typically 5–20x must be completed before bonus funds can be withdrawn. Specific details are available on each offer's page.
- Duration: All bonuses have an expiry date. Any unused bonus will be automatically forfeited once it expires.
- Eligibility: Eligibility criteria must be met to participate in a promotion. Not all bonuses may be available to all members.
- Abuse: Abuse of the bonus system will result in bonus forfeiture and may lead to account closure.
Bonus funds and real money are tracked separately. Winnings from bets placed with bonus funds are credited to the bonus balance first and only become withdrawable once the wagering requirements have been met.
7 Prohibited Activities
The following activities are strictly prohibited on dh888. Violating these Terms & Conditions may result in permanent account closure and legal action.
- Match Fixing: Participating in or facilitating any form of match-fixing or sports corruption.
- Arbitrage Betting: Exploiting odds differences across platforms to guarantee a profit.
- Bot Usage: Betting using automated software, bots, or scripts.
- Money Laundering: Using the platform for money laundering purposes.
- Bonus Abuse: Claiming bonuses using multiple accounts or false information.
- Hacking: Attempting unauthorized access to the platform's systems.
- Third-Party Transactions: Depositing or withdrawing using another person's payment method.
8 Responsible Gaming
Dh888 believes betting is a form of entertainment, not a source of income. We encourage all users to bet responsibly. As part of these Terms & Conditions, we provide the following responsible gambling tools.
- Deposit Limits: You can set daily, weekly, or monthly deposit limits.
- Betting Limits: You can set a maximum bet limit for a specified time period.
- Cooling-Off Period: You may temporarily deactivate your account for a set period of time.
- Self-Exclusion: You may request a permanent self-exclusion from the platform.
- Reality Check: You will receive periodic reminders about how long you have been playing.
If you feel that betting is having a negative impact on your life, please contact our support team immediately or visit the Responsible Gaming Page Visit us.
9 Privacy Policy
Dh888 is committed to protecting your personal information. We never sell your data to third parties. Full details on how we collect, store, and use your information can be found in our Privacy Policy page. A summary of the key points is provided below:
- Information provided at registration is used solely for service delivery and KYC verification.
- Your financial information is stored in encrypted form.
- Your information is not shared with third parties except where required by law.
- You have the right to request access to, correction of, or deletion of your personal information.
10 Account Closure & Suspension
Dh888 reserves the right to temporarily suspend or permanently close any account under the following circumstances.
- Breach of any provision of these Terms & Conditions.
- Registering with false or incomplete information.
- Fraudulent or deceptive activity.
- Operating multiple accounts.
- Failure to cooperate with KYC verification.
- Engaging in prohibited activities (see Section 7).
If there is a valid balance at the time of account closure, it will be returned after the investigation is complete. However, in cases of fraud, all balances may be forfeited.
Users may request account closure at any time by contacting our support team. Please withdraw any available balance before the account is closed.
11 Limitation of Liability
Dh888 accepts no liability for the following:
- Bets lost or missed due to loss of internet connection.
- Delays or errors caused by third-party payment gateways.
- Losses resulting from a user carelessly sharing their own account credentials.
- Unexpected server downtime or technical issues.
- Not achieving the expected returns from betting.
Dh888 is always working to improve the quality of its services. Our support team will do their best to resolve any technical issues promptly.
12 Changes to Terms & Conditions
Dh888 reserves the right to modify, amend, or update these terms and conditions at any time. A notice will be published on the website before any changes take effect, and registered users will be informed via email or mobile.
- Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.
- If you do not agree to the updated terms, please request account closure.
- The "Last Updated" date is always displayed at the top of the page.
13 Contact
If you have any questions or complaints regarding these terms and conditions, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.
- Email: support@dh888.biz
- Live Chat: Click the chat icon at the bottom right of the website.
- Support Page: FAQ Page Visit us.
We typically respond to all emails within 24 hours. For urgent matters, please use live chat.
Frequently Asked Questions
Yes, you must be at least 18 years old to bet on dh888. We may verify your age at any time using your national ID or passport. Any account found to belong to a minor will be terminated.
No, each individual may only register one account. If multiple accounts are detected under the same person, all associated accounts will be suspended and any remaining balances may be forfeited.
For example, if you receive a ৳1,000 bonus with a 10x wagering requirement, you must place a total of ৳10,000 in bets before the bonus becomes withdrawable. The wagering multiplier may vary for each offer.
To close your account, email support@dh888.biz or contact us via live chat. Please withdraw any available balance before closing. Account closure requests are processed within 24–48 hours.
When the terms and conditions are updated, a notice will be posted on the website and sent to your registered email or mobile number. The effective date of any change will always be shown on this page.